Deposits, Cancellations & Changes

Frequently Asked Questions

Deposits, Cancellations & Changes

 

Is a deposit required to reserve my date?

We require a 50% deposit to formally book your date; this ensures that the proper equipment will be held for your event.

 

When is the final payment due?

We require final payment 7 days prior to the event date. If full payment has not been received by the due date, additional charges may apply and our services are subject to cancellation.

 

What if I need to make changes to my existing reservation?

Changes made to a reservation i.e. time, number of photographers, location, etc., need to be made in writing to info@epstudios.net we will respond within 24 hours by phone.

 

Do you have a cancellation fee?

All cancellations will forfeit the deposit. If a cancellation is received within 7 days of the photo date and we are unable to replace the booking on that day and time, then all payments will be forfeited since we would have held equipment, committed staff and turned down other job opportunities.

 

Do you charge extra for setup and tear down time?

No. If you have hired us for 4 hours and your event goes until 10 P.M., our photo services, including photo booth rentals, will be completely set up and ready to go no later than 6 P.M. Furthermore, if you require a photo station or photo booth to be set up by 4pm but not running till 6pm, we charge $75 per hour for idle time.



Contact Us

Hours

Monday9:00AM - 5:00PM
Tuesday9:00AM - 5:00PM
Wednesday9:00AM - 5:00PM
Thursday9:00AM - 5:00PM
Friday9:00AM - 5:00PM
Saturday9:00AM - 5:00PM
SundayCLOSED


6100 Stephenson Levy Road
Fort Worth, Texas 76140

(817) 561-7775